Start Repair

Begin a proper repair intake for your watch.

This guided intake is designed to feel calm, premium, and precise. Share the watch details, upload images, and we’ll generate your repair code instantly so you can track the request from the start.

Multi-step intake Structured questions help us understand the watch before diagnostics begin.
Image support Upload close-up photos so the team can review visible condition and context.
Instant repair code Every completed request receives a unique code for status tracking.
Step 1

Which brand are we looking at?

Pick a brand from the suggestions or type the one you own.

Step 2

What service or issue best fits?

Choose the closest match. You can explain the full situation in the details step.

Step 3

What movement type is it?

If you are not sure, choose the last option and we’ll review it during intake.

Step 4

Tell us what is happening with the watch.

Include symptoms, service history, urgency, or anything else that helps us understand the request faster.

Step 5

Upload photos if you have them.

You can upload up to 6 images. Close-ups of the dial, case, bracelet, crown, and any visible issue are useful.

Add images one by one or in a batch, then remove any before submitting. Allowed: jpg, jpeg, png, webp, heic Max size: 8MB each
Step 6

Where should we send updates?

We’ll use this contact information to follow up on intake, diagnostics, and next-step approvals.

Step 7

Review everything before you send it.

Once submitted, your repair code is generated immediately and can be used on the tracking page.

Brand-
Model-
Issue-
Movement-
Notes-
Name-
Email-
Phone-
Location-
By submitting, you’re opening an intake request only. Final repair scope and approval happen after review.